FAQs

frequently asked questions

Typically, you will show us around your stressful areas and share expectations you have to utilize the space. We'll ask questions and, once we prioritize the projects, we will jump right in. You are welcome to help, although most clients prefer to step away ~ it's totally your choice.
Please don't feel guilty or embarrassed at all. This is a judgment-free zone! We're here to help you feel better about your spaces and promise we've seen worse than your mess.
We are able to organize with or without you in a timely manner. If you want to purge, you will need to be available to make those decisions.
Unfortunately, we are not a home cleaning service. We do wipe down the areas we are working in so that everything is returned to a clean space.
No. Our goal is to help you become more organized. Keep what you love!
We are based in SW Arlington and serve a standard 25-mile radius from the 76016 zip code. Additional travel fees apply beyond this range.
Clients should provide trash bags and boxes for purging and donating. We reuse existing containers whenever possible and can recommend affordable organizational products.
Yes. All information is kept confidential. We do not share or sell your info to anyone.
Typically we work for people just like you — busy professionals, families, empty-nesters, frequent travelers and retirees.
We require 48 hours notice for cancellations.

Still have questions?

Let's create your calm together.